TNI Business Services / Infinite Bookkeeping Privacy Policy

Effective date: 25th Day of March, 2026

infinitebookkeeping.ca/ (the “Site”) is now owned and operated by TNI Business Services (TNI) and can be contacted at:

info@TNIBusinessServices.com

(250) 767-1016
4478 3rd Street, Peachland, BC, V0H 1X7

TNI Business Services Inc. (“TNI Business Services”, “we”, “us”, or “our”) provides bookkeeping, business management, digital platforms, and related professional services. This Privacy Policy (“Privacy Policy”) describes how we collect, use, disclose, protect, and manage personal information across all areas of our business, including:

  • Our website (tnibusinessservices.com)
  • Our proprietary ERP / accounting software and related digital platforms
  • Communications and interactions with clients, vendors, subcontractors, consultants, and prospective employees
  • Any other services, tools, or technologies we provide
  1. Purpose

The purpose of this Privacy Policy is to inform individuals who interact with our organization—whether through our website, digital platforms, professional services, or direct communications—about:

  • The personal data we collect;
  • How we use and process personal data;
  • Who may have access to the personal data we collect;
  • The rights of individuals regarding their personal information; and
  • Our practices related to cookies and similar technologies.

This Privacy Policy applies in addition to any terms, conditions, service agreements, or engagement contracts that govern your relationship with TNI Business Services or the use this website.

  1. Consent

By engaging with our website, using our services, accessing our digital platforms, or submitting personal information to us, you acknowledge and consent to:

  • The terms outlined in this Privacy Policy; and
  • The collection, use, disclosure, and retention of your personal information as described herein.

You may withdraw your consent at any time, subject to legal or contractual limitations.

  1. Personal Data We Collect

We collect only the personal data necessary to provide our services or fulfill our legal and business obligations. We do not collect additional personal information without notice or lawful purpose.

A. Data Collected Automatically

When you interact with our website, digital platforms, ERP systems, or online services, we may automatically collect:

  • IP address
  • Device and browser information
  • Location (approximate)
  • Clicked links and pages viewed
  • Usage statistics (traffic sources, engagement patterns, session data)
  • Language preferences
  • User behavior analytics
  • Technical logs and metadata required for system functionality

These data are typically collected through cookies, analytics tools, server logs, and monitoring technologies.

B.Data Collected Directly from You

We may collect personal information when you:

  • Contact us
  • Request services
  • Access ERP/accounting systems
  • Submit forms or inquiries
  • Engage in business with us
  • Apply for employment

This may include:

  • First and last name
  • Contact information (email, phone, address)
  • Business or company name
  • Financial or accounting documentation (as required for bookkeeping services)
  • Employment‑related information (if applying for a position)
  • Any other information voluntarily provided to us
  1. How We Use Personal Data

We use personal information to:

  • Provide bookkeeping, financial management, and business services
  • Maintain and support our ERP and digital platforms
  • Communicate with clients, vendors, and stakeholders
  • Respond to inquiries and service requests
  • Improve our services, systems, and technologies
  • Meet legal, regulatory, or contractual obligations
  • Ensure system security, fraud prevention, and access control
  • Analyze usage and performance of our online platforms

We do not use personal information for purposes beyond those described in this Privacy Policy without notice or consent unless required by law.

  1. Who We Share Personal Data With

 A. Employees

Personal information may be accessed by authorized employees who require such access to perform their duties. All employees are bound by strict confidentiality obligations.

 B. Third‑Party Vendors, Consultants & Subcontractors

We may share personal information with trusted third parties who support our operations, including:

  • IT service providers
  • Cloud hosting platforms
  • Professional consultants
  • Software providers (including analytics tools)
  • Accounting‑related subcontractors
  • Security and compliance vendors

These third parties have access only to the information necessary to perform their functions and are required to protect confidentiality.

C. Analytics & Website Tools

We may use tools such as Google Analytics to gather anonymous usage statistics.

D. Other Disclosures

We may disclose personal information:

  • As required by law
  • For legal proceedings
  • To protect our rights or comply with regulatory obligations
  • To potential buyers if the company is sold or transferred

We do not sell personal information to third parties.

  1. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law, regulation, or contractual obligations. You will be notified if retention periods change for any reason.

  1. How We Protect Personal Data

We use multiple safeguards to protect personal information, including:

  • Strong encryption
  • Secure servers and facilities
  • Access controls and authentication
  • Employee confidentiality agreements
  • Regular system monitoring and security updates

While we take all reasonable precautions, no method of transmission or storage is completely risk‑free.

  1. Children’s Privacy

We do not knowingly collect personal information from children under age 13. If such information is discovered, it will be deleted promptly.

  1. Your Rights

Individuals have the right to:

  • Access personal information held by TNI Business Services
  • Request corrections or updates
  • Ask for details about how information is used or shared
  • Withdraw consent (subject to legal limitations)
  • Request deletion of personal information
  • Receive a digital copy of personal data previously provided

Requests can be submitted to our Privacy Officer. Please refer to Section 12 for contact information.

  1. Cookies & Similar Technologies

We use analytical and third‑party cookies to understand website usage and improve performance. Users may disable cookies through their browser, though doing so may affect functionality. 

  1. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. The “Effective Date” will be updated accordingly. Users may be notified of material changes via email or prominent notice.

  1. Contact Information

For questions, concerns, or complaints regarding privacy:

Contact Information

TNI Business Services Inc.
Email: Info@TNIBusinessServices.com
Phone: (250) 767-1016
Address: 4478 3rd Street, Peachland, BC, V0H 1X7

Privacy Officer: Donna Lawrence
Email: dlawrence@TNInetwork.com
Address: 4478 3rd Street, Peachland, BC, V0H 1X7