INFINITE BOOKKEEPING TRANSITION to TNI Business Services – FAQ’s

IMPORTANT UPDATE FOR OUR VALUED CLIENTS

Infinite Bookkeeping & Business Services has been acquired by TNI Business Services, a trusted local provider of bookkeeping, accounting, and financial solutions right here in the Okanagan and across Canada. This page is designed to answer your questions and guide you through the transition.

FREQUENTLY ASKED QUESTIONS (FAQ)

1. Why did Infinite join TNI Business Services?
Infinite Bookkeeping and TNI Business Services have joined forces to leverage each other’s strengths and provide a better, more cohesive range of products and services for clients of both businesses. The focus of this transition is ensuring we have a larger range of products and services to offer our clients now and in the future.

2. Who is TNI Business Services?
TNI Business Services is a local bookkeeping services firm with over 20 years of experiencing servicing businesses locally and across Canada. They specialize in:

  • Bookkeeping and accounting
  • Payroll management
  • Cloud-based financial solutions
  • Scalable services for businesses of all sizes

3. Will my services change?
Service continuity is our priority. You will continue to receive the same high-quality support you expect. Over time, TNI may enhance services with additional resources and cloud-based technology. Any changes to your account, billing, or communication will be shared directly.

4. Will my contracts, pricing, or billing change?
Current agreements remain in place. TNI Business Services will honor your existing arrangements. If any changes are necessary, they will be communicated to you personally well in advance.

5. Will my current bookkeeper remain involved?
Your Infinite Bookkeeping bookkeeper will continue working with you on your core bookkeeping needs during and after the transition. You will also have access to TNI’s broader team of experts for additional support and guidance.

6. How will this benefit me?
Clients can expect:

  • Expanded service capacity and expertise
  • Access to advanced cloud-based bookkeeping solutions
  • Streamlined payroll and reporting support
  • Enhanced financial guidance for growing businesses

7. Who should I contact for support or have questions about my work during the transition?
You can reach your current bookkeeper: support@infinite-bookkeeping-backup.local

Alternatively, you can reach out to the TNI support team at:

250-767-1016
info@TNIBusinessServices.ca

8. Where can I learn more about TNI Business Services?
Explore TNI’s full range of services, resources, and support options at www.tnibusinessservices.com

 

THANK YOU FOR YOUR SUPPORT
We value your trust and look forward to providing you with even better service under TNI Business Services. This transition allows us to continue growing with you and your business.